At SPK Outdoor Furniture, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or services. By using our website, you agree to the practices described in this policy.

We may collect various types of personal information, including your name, email address, phone number, billing and shipping addresses, order details such as products purchased and transaction dates, and communication data like emails or inquiries you send to us. Payment information is processed securely via third-party gateways; we do not store full credit card details. Additionally, we collect website usage data, such as IP address, browser type, operating system, referring URLs, pages visited, and access times.

The information we collect is used to process and fulfil orders, communicate order updates, respond to inquiries, improve our offerings, send promotional emails (only with your consent), and comply with legal obligations. We do not sell or rent your personal information. However, we may share your data with trusted service providers—such as delivery partners, payment processors, and marketing platforms—strictly for business operations. In cases where required by law, your information may also be disclosed to legal authorities. All third parties with whom we share data are required to maintain confidentiality and adhere to privacy best practices.

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us at hello@spkoutdoorfurniture.ca.

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements. We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. However, no online method of transmission is entirely secure, and we cannot guarantee absolute protection.

As a Canadian resident, you have the right to access your personal information, request corrections to inaccurate data, withdraw consent for specific uses, and file a complaint with the Privacy Commissioner of Canada. To exercise these rights, please contact us directly.

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytics. You can manage or disable cookies through your browser settings. We may also link to third-party websites; however, we are not responsible for their privacy practices or content. Our website is not intended for individuals under the age of 18, and we do not knowingly collect information from minors.

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised effective date. Continued use of the website following such updates indicates your acceptance of the revised policy.

For questions or concerns regarding this policy or the handling of your data, please contact:

SPK Outdoor Furniture
285 Milliken Blvd, Scarborough, Ontario M1V 3H4, Canada
Email: hello@spkoutdoorfurniture.ca
Phone: +1 437-477-6390